Privacy Policy

1. Who We Are

TITAN CORE ENGINEERINGLtd (“TCE”, “we”, “us”, “our”) is a company registered in England & Wales. We provide engineering consultancy services including project controls, QA/QC, technical assessment, and digital transformation advisory.

For data protection purposes, TCE is the data controller. Questions about this policy should be directed to: info@titancore.uk

2. Information We Collect

We collect personal information in the following circumstances:

• Contact form submissions: name, email address, company name, and message content
• Email and WhatsApp communications you initiate with us
• Technical data automatically collected when you visit our website (IP address, browser type, pages visited)
• Information you voluntarily provide during consultancy engagements

3. How We Use Your Information

We use your personal data to:

• Respond to your enquiries and provide requested services
• Administer and manage our business relationship with you
• Improve our website and services
• Comply with legal and regulatory obligations
• Send service-related communications where you have requested them

4. Legal Basis for Processing

We process your personal data on the basis of: (a) your consent where provided; (b) our legitimate interests in operating and growing our business; (c) performance of a contract or pre-contractual steps; and (d) compliance with legal obligations. We rely on legitimate interests where these do not override your fundamental rights and freedoms.

5. Data Retention

We retain your personal data only as long as necessary for the purposes set out in this policy, or as required by law. Contact enquiries are retained for up to 24 months. Client project data is retained for the duration of the engagement plus 7 years for regulatory compliance.

6. Data Sharing

We do not sell your personal data. We may share data with: trusted service providers who assist in operating our website and business (under strict data processing agreements); professional advisors; and regulatory authorities where required by law. We may transfer data internationally where adequate protections are in place.

7. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request erasure of your data where we have no lawful basis to retain it
• Object to or restrict our processing
• Data portability (where processing is based on consent or contract)
• Withdraw consent at any time
• Lodge a complaint with the Information Commissioner's Office (ICO)

To exercise any of these rights, contact us at info@titancore.uk.

8. Cookies

This website uses only essential cookies required for technical operation. We do not use tracking, advertising, or analytics cookies. No third-party tracking scripts are loaded.

9. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. Our website is served over HTTPS. However, no internet transmission is completely secure and we cannot guarantee absolute security.

10. Changes to This Policy

We may update this privacy policy from time to time. We will post the revised version on this page with the updated date. Material changes will be notified where we hold your contact details.